The oven could not reach its self-cleaning temperature, usually because there is too much leftover food soiling inside.
Safe to try yourself
- —Switch the oven off
- —Wipe out any loose or heavy food soiling from the oven compartment
- —Start the pyrolytic cleaning programme again
Often fixable yourself — try the steps first, and book if it comes back.
The door could not lock for self-cleaning, often because something is caught around the door or the door seal.
Safe to try yourself
- —Check nothing is trapped in the door seal area and remove it
- —Switch the oven off
- —Start the pyrolytic cleaning programme again
Often fixable yourself — try the steps first, and book if it comes back.
The door lock will not release after self-cleaning, so the door stays locked.
Safe to try yourself
- —Switch the oven off to cancel the cleaning programme
- —Give the oven time to cool down and try the door again
Usually needs a technician if the door stays locked after switching off.
The oven's electronic control module has developed a fault that cannot be fixed from the outside.
Safe to try yourself
- —Switch the oven off and leave it off
Stop using it and book.
A general technical fault that can sometimes be cleared with a short power reset.
Safe to try yourself
- —Switch the oven off at the power point or circuit breaker for about 20 seconds
- —Switch it back on and try again
Often fixable yourself — try the reset first, and book if the fault returns.
The food probe (the plug-in meat thermometer) is faulty, not the oven itself.
Safe to try yourself
- —Unplug the food probe from its socket inside the oven — the message disappears once it is removed
Often fixable yourself — the oven works without the probe, and a replacement probe comes from Miele.
The oven turned itself off as a safety measure because it had been running for an unusually long time.
Safe to try yourself
- —Switch the oven off and then back on again
- —Start a new cooking programme
Often fixable yourself — try the steps first.
The oven is not getting enough cooling air, usually because its air vent is covered or blocked.
Safe to try yourself
- —Check that the oven's air vent is not covered or blocked
- —Switch the oven off at the power point or circuit breaker, then back on
Often fixable yourself — try the steps first, but book if it keeps appearing.
The oven has detected that it is getting too hot inside.
Safe to try yourself
- —Switch the oven off and leave it off
Stop using it and book.
One of the touch controls has been covered for more than about ten seconds — by a finger, a spill or an object — so the cooktop has switched itself off.
Safe to try yourself
- —Clean the control area and remove anything sitting on it
- —Once the F goes out, switch the cooktop back on with the On/Off control
Often fixable yourself — try the steps first.
F31 / FE31Induction cooktop
There has been a fault in the cooktop's power supply.
Safe to try yourself
- —Leave the cooktop switched off
Stop using it and book.
The cooktop has overheated, often because of an empty or unsuitable pan, or a blocked cooling fan underneath.
Safe to try yourself
- —Let the cooktop cool down completely
- —Check your pans are induction-suitable — if a magnet sticks to the base, the pan is generally fine
- —Check the drawer or space under the cooktop for items or dust blocking the fan, and clear it
Often fixable yourself — try the steps first, and book if it comes back.
The cooling fan is blocked, or the cooktop is not getting enough ventilation from underneath.
Safe to try yourself
- —Clear any items or dust from the drawer or space below the cooktop
- —Once cleared, switch the cooktop off at the circuit breaker for a minute to clear the message
Often fixable yourself — try the steps first, and book if it comes back.
The overheating protection has stepped in — usually caused by an empty pan, oil heated on a high setting, or blocked airflow under the cooktop.
Safe to try yourself
- —Take the pan off and let the cooktop cool down
- —Avoid heating empty pans or oil on the highest setting
- —Check nothing under the cooktop is blocking its ventilation
Often fixable yourself — try the steps first, but book if it keeps triggering.
Err 039 / 040 / 408 / 412Cooktop
The cooktop's electronics have developed a fault.
Safe to try yourself
- —Switch the cooktop off at the circuit breaker for about one minute, then back on
Usually needs a technician if the power reset does not clear it.
The overheating protection has been triggered, often by an empty pan, oil on a high setting, or poor ventilation underneath.
Safe to try yourself
- —Let the cooktop cool down completely
- —Remove the cause — empty pan, oil on high heat, or anything blocking airflow under the cooktop
- —Try the cooktop again
Often fixable yourself — try the steps first, and book if it comes back.
Err 047 / 048 / 049Cooktop
The cooling fan is blocked or has failed.
Safe to try yourself
- —Check nothing in the drawer or space below the cooktop is blocking the fan, and remove it
Often fixable yourself if something is blocking the fan — book if the message comes back.
The cooktop is in shop demonstration mode, so the display works but nothing heats up.
Safe to try yourself
- —Turn demo mode off using the steps in your manual — on most touch models this is a set combination of the number controls, on rotary models a set turn of the front dials
Often fixable yourself — it is a setting, not a fault.
The cooktop cannot detect a suitable pan on that zone — the pan is missing, not induction-compatible, or too small.
Safe to try yourself
- —Place a pan on the zone you switched on
- —Check the pan is induction-suitable — if a magnet sticks to the base, it should work
- —Use a pan big enough to fill the zone markings
Often fixable yourself — it is almost always the pan, not the cooktop.
The child safety lock or system lock is switched on, so the cooktop will not respond.
Safe to try yourself
- —Turn the lock off using the control combination in your manual — on many models you touch the plus and minus controls together until LC goes out
Often fixable yourself — it is a lock setting, not a fault.
The oven cannot draw water from its container — often a loose or missing suction hose, a pump dried out after long storage, or very soft filtered water it cannot detect.
Safe to try yourself
- —Check the black suction hose inside the water container is fitted correctly and sitting upright
- —If your home has a water softener or filter system, add a pinch of salt to the water in the container
- —Try the programme again
Often fixable yourself — try the steps first, and book if it comes back.
Water cannot drain out of the steam system, usually because of limescale build-up inside.
Safe to try yourself
- —Run the descaling programme as described in your manual
- —Set the water hardness setting to the highest level so the oven descales more often
- —On models that have it, switch on the automatic rinse function in settings
Often fixable yourself — try descaling first, and book if the fault stays.
Water is not getting into the oven, usually because the water tap is closed or the water inlet is blocked.
Safe to try yourself
- —Check the water tap that supplies the oven is turned on fully
- —Restart the programme
- —If it keeps happening, switch the oven off and close the water tap
Often fixable yourself — check the tap first, and book a technician or plumber if it keeps happening.
The oven is getting too hot inside because limescale or a partly closed water tap is stopping enough water getting in.
Safe to try yourself
- —Check the water tap is open fully and start again
- —If the message returns, follow the descaling steps in your manual — take care, hot steam escapes when the door is opened
Often fixable yourself — try the steps first, and book if you would rather not descale it.
The oven is not heating up as expected — sometimes simply because of a large amount of frozen food, or a water container that is not pushed fully in.
Safe to try yourself
- —Switch the oven off and back on, then restart the programme
- —Push the water container in until it connects properly
Often fixable yourself — try the steps first, and book if it comes back.
The power was interrupted while a programme was running — E04 means it happened during the descaling programme.
Safe to try yourself
- —Check how far along the food is and enter a new cooking time if needed, then press start to continue
- —For E04, let the displayed time run out, then switch the oven off and back on
Often fixable yourself — try the steps first.
The oven's electronic control module has developed a fault that cannot be fixed from the outside.
Safe to try yourself
- —Switch the oven off and leave it off
Stop using it and book.
F94Combination steam oven
The small floats that measure the water level in the container have stuck, usually after the oven sat unused with water left in the container.
Safe to try yourself
- —Remove and empty the water container, then rinse it by hand or in the dishwasher
- —Dry the container and its compartment with a cloth
- —Never try to remove the lids from the float casings inside the container
Often fixable yourself — a clean, dry container usually clears it.
F196Combination steam oven
Water could not be pumped out of the oven compartment, usually because the filter in the floor of the compartment is dirty or not seated properly.
Safe to try yourself
- —Switch the oven off and back on again
- —Clean the floor filter in the base of the oven compartment so water can drain, and make sure it is inserted correctly
- —On DGC 7000 models, check the water drain hose behind the plinth is not kinked or looped
Often fixable yourself — try the steps first, and book if it comes back.
The temperature limiter — a built-in overheat safety device — has developed a fault.
Safe to try yourself
- —Switch the oven off and leave it off
Stop using it and book.
The microwave's electronic control module has developed a fault that cannot be fixed from the outside.
Safe to try yourself
- —Switch the microwave off and leave it off
Stop using it and book.
The temperature limiter — a built-in overheat safety device — has developed a fault.
Safe to try yourself
- —Switch the microwave off and leave it off
Stop using it and book.
Nothing is wrong — the microwave is keeping your food warm for up to 15 minutes after cooking finishes.
Safe to try yourself
- —Take the food out and the keep-warm function stops
Nothing to fix — this is normal keep-warm behaviour.
The microwave is in shop demonstration mode, so it looks like it works but will not actually heat.
Safe to try yourself
- —Turn demo mode off in the appliance settings — your manual shows where
Often fixable yourself — it is a setting, not a fault.
The microwave will not start because the door has not been opened in the last 20 minutes — a protection against running it empty.
Safe to try yourself
- —Open the door briefly and check there is food inside
- —Close the door and press start again
Often fixable yourself — it is a safety feature, not a fault.
A dark display usually means the clock display or the night-time switch-off setting is turned on, not that the microwave has died.
Safe to try yourself
- —Turn the time-of-day display back on in settings, as described in your manual
- —Check whether night-time switch-off is active and turn it off if you prefer
Often fixable yourself — check the settings first.